Complimentary shipping on orders above PKR 25,000Visit our Lahore studio in DHA Phase 8
Legal Framework

Terms & Conditions

These Terms & Conditions apply to purchases made through the Al Araf website and interactions with our online store, studio, and customer support channels.

Product Availability

Product availability may change without prior notice. Adding a product to your bag does not reserve inventory until checkout is completed and the order is confirmed.

Pricing

Prices are listed in PKR unless stated otherwise. Al Araf reserves the right to correct pricing errors, update sale prices, and change product prices without prior notice.

Product Images

We aim to display colors and details accurately, but actual product color may vary slightly due to lighting, photography, screen settings, and fabric behavior.

Orders

Al Araf may contact customers to confirm order details, payment, size, delivery city, or stock availability before dispatch.

Returns

Returns are subject to the Shipping & Returns policy. Items must meet eligibility requirements before return approval.

Custom Requests

Custom or altered pieces may require advance payment and may not be eligible for cancellation or return.

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